Assistant Supervisor, Special Events (The City of Kingston)
Renumeration: $31.49 - $39.25/Hour
Deadline: 3 February, 2025

Position Summary

Reporting to the Supervisor, Special Events, the Assistant Supervisor,(Special Events), will coordinate municipal events and work with community partners, sponsors and event organizers, to facilitate and promote the delivery of events, ceremonies and celebrations held on municipal property and in accordance with the City’s Special Events Policy and process.

This position will facilitate special event delivery by performing a variety of duties and tasks such as planning, budgeting, researching, volunteer coordination, evaluation and logistical support. The Assistant Supervisor will support the Supervisor, Special Events and participate in interdepartmental working groups to ensure optimal delivery/execution of City events and will provide superior customer service and aid in the administrative work related to the operation of the Special Events Office.

Other Duties

• Assist in developing new events, and maintain, organize and manage existing municipal events, including Feature Events and community partnership based events
• Assist in promoting and marketing the City of Kingston as an event destination, as well as promoting the role of the Special Events Office as a resource for event organizers, and contribute to the development and enhancement of event team processes, guidelines, practices, policies, etc.
• Contribute to the development of marketing plans and coordinate the creation and delivery of promotional materials with support of the City’s Communications department.
• Communicate at various levels, develop partnerships and provide special event support.
• Collaborate in providing and reporting measurement and data collection to assess economic impact and support event and marketing strategies.
• Research new trends, developments and pertinent legislation that may impact events.
• Seek out and complete grant applications and reporting in support of municipal events.
• Attend relevant networking, educational conferences, professional development opportunities and meetings.
• Recruit and train volunteers for events and develop partnerships to support a volunteer database for special events.
• Plan, research and perform administrative duties.
• Other duties as assigned.

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Customer Experience Agent (The City of Kingston 
Renumeration: $27.42 - $33.66/Hour
Deadline: January 16, 2025

Position Summary

Reporting to the Supervisor, Customer Experience, the Customer Experience Agent (part-time) works in a fast-paced environment and is responsible for delivering frontline customer service and support for all City services across a variety of channels, including in-person, over the phone, and online.

KEY DUTIES & RESPONSIBILITIES:

• Represent the City as the first point of contact, providing support for a wide range of municipal services and programs.
• Respond to a range of inquiries and concerns from internal departments and the public in a professional and courteous manner.
• Offer multi-channel service delivery at counters, over the phone and online (e-mail, service requests), including facility bookings, membership and program registration, payment transactions, fielding inquiries (by phone, email and in-person) and intake/processing of service requests.
• Resolve, and/or triage calls/email/service requests to appropriate City departments, employees or other organizations.
• Responsible for daily cash drawer, reconciling end of day deposits, weekly bank deposits.
• Other duties, as assigned.

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Workshop Leaders – Short Term Contract Positions (Hart Centre)
Deadline: Until Filled

We’re looking for professional local artists and arts educators who are passionate about creativity, inclusivity, and learning for short-term contracts. If you’re ready to embrace new ideas, think outside the box, and make your artistic discipline accessible to all, we’d like to meet you!